Boomers as Consumers
A demographic shift has taken place in the workplace. For some employers, this shift has the potential to represent the perfect storm if not addressed.
Ageism is part of our cultural fabric – it is deeply woven into our attitudes, beliefs, and behaviors. Ageism refers to stereotyping and discriminating
Overall, thirty-five percent of the U.S. population is at least 50 years old. That same demographic group controls 70% of all disposable income. In other
When trying to resolve customer service problems, it is important to keep our perspectives balanced. Service representatives and customers need to find ways to solve
In his 2017 book, The Longevity Economy, Joseph Coughlin shared that boomers (those born between 1946-1964) have an average annual disposable income of about 24k.