Boomers as Consumers
When trying to resolve customer service problems, it is important to keep our perspectives balanced. Service representatives and customers need to find ways to solve
In his 2017 book, The Longevity Economy, Joseph Coughlin shared that boomers (those born between 1946-1964) have an average annual disposable income of about 24k.
My husband rarely touched a computer until he reached his late sixties; at the time, he didn’t believe that learning new technology was necessarily worth